- Arrange a lesson
- Starting a lesson
- Conducting a lesson
- Lesson logs
- Lesson log notes
- Back-to-back lessons
Arrange a lesson
To arrange a lesson, simply contact the student (or their guardian) directly via the messaging system to suggest suitable days and times.
You will also need to be linked to the student. If the student doesn't show in your students list (My account > Students), ask their guardian to link you to the student.
Starting a lesson
To start an online lesson, you and your student(s) simply login and enter the Tutor Room at the agreed time. No URLs, links or downloaded apps are required.
For you: My account > Tutor Room
For students: Attend lesson > Enter Tutor Room
As the tutor you will enter the Tutor Room directly, but students will be taken to your waiting area. When a student is in your waiting area you'll see a Waiting Students notification appear at the top right of the Tutor Room. This allows you to Authorise the student to enter your Tutor Room, and they will be automatically directed into your room within 30 seconds (provided they're at their computer or device).
Note: The student may need to have funds in their Wallet to access your Tutor Room (see online lesson billing).
Note: Your Tutor Room can support up to 7 students in a lesson.
Conducting a lesson
If you or any students are disconnected during a lesson, simply re-enter the Tutor Room to continue the lesson. If needed, you can also forcibly eject a student from your Tutor Room during a lesson, which also removes their authorisation to re-enter (Participants > Eject).
See the Tutor Room articles for guides on using the Tutor Room.
See the Troubleshooting article for help with technical issues.
Lesson logs
All your lessons in the Tutor Room are logged automatically, including the arrival and departure times for all students who attend. The logging will occur either:
- Within 30 seconds of you clicking End lesson at the top of the Tutor Room (which will also eject all participants).
OR
- Automatically, 20 minutes after the students have left (whether or not you're still in the Tutor Room).
You can view your lesson logs anytime (My account > Lessons). The cost displayed is the total amount the student has paid using their Wallet, which includes your tutor fee and our agency fee. You can see the amount you have received via your Wallet (My account > Wallet > Transactions).
Lesson log notes
You can add written notes or attach files to a lesson log (My account > Lessons > Options cog). Any lesson notes and files you add can be viewed by the student and by their school. This is useful to note any details about the lesson or the student. You can also attach the Tutor Room export file to show the resources which were used or created during the lesson.
Note: If you wish to provide feedback to a school privately so that it is not visible to the student, use the messaging system to send the school a message.
Back-to-back lessons
There are two ways to conduct back to back lessons:
- Once your first lesson has finished, click End lesson at the top of the Tutor Room. This will eject you and all students from the room, clear all resources and log the lesson. You can then re-enter the Tutor Room and Authorise the next students into the room for the next lesson.
OR
- Once your first lesson has finished the students will leave (or you can eject them). Instead of clicking End lesson simply use the Waiting Students button to Authorise the next student(s) into the room. The first lesson will be automatically logged 20 minutes later. This is useful if you do not wish to leave the Tutor Room or do not with to clear the resources from one lesson to the next.