Attending an online lesson
When it's time to attend an online lesson:
- Login to your own student account > click Attend lesson > click Enter Tutor Room.
You'll be taken to a waiting room - stay on this page. The tutor will be told you are waiting so they can authorise you to enter. You'll then be taken to the Lobby:
-
Allow access to your camera and microphone > click Join.
Note: You need to login to your own students account to attend a lesson, you can't attend a lesson using a guardian account.
Using the Tutor Room
The Tutor Room runs in the browser so will work on any modern device (e.g. laptop, tablet etc).
Once you join the Tutor Room you'll see your tutor (and the other students if you're attending a group lesson). You'll also see the interactive whiteboard or document editor. You tutor will guide you on using the room tools during the lesson, but if you're curious you can learn more about the Tutor Room.
Troubleshooting
- If you are due to attend an online lesson but the tutor is not showing on the My tutors page, please ask your guardian to link your account to the tutor.
- If you have any technical issues in the Tutor Room, you can open the Troubleshooting (
Settings > 
Troubleshooting) which will try to diagnose the issue. For more detailed help with technical issues, see the Troubleshooting article.